People First Credit Union Consumer Banking Platform
Designed and implemented comprehensive deposit account workflows for People First Credit Union with membership requirements and integrated services.
Project Overview
Designed, implemented, and launched the end-to-end workflow for People First Credit Union's deposit account products and consumer lending products (apply.peoplefirst.com), including Free Checking, Hometown Heroes Checking, Auto Loan, Personal Loan, and more.
The platform provides seamless integration with existing credit union systems while maintaining high security and compliance standards, including mandatory membership establishment through Membership Savings accounts.
Implemented comprehensive identity verification, beneficiary management, and optional services like Courtesy Pay overdraft protection to create a complete banking onboarding experience.
Key Features
- Multi-account opening with shopping cart functionality
- Custom membership logic and customer lookup built out just for client
- Comprehensive beneficiary management with detailed address collection
- Identity verification through government ID validation
- Courtesy Pay overdraft protection with multiple coverage options
- JD Power integration and customer prefill via Prove
Technologies Used
Project Gallery
People First Credit Union Deposit Account Platform
Account Selection - Choose between Free Checking and Hometown Heroes Checking with detailed benefits
Identity Verification - Government ID details collection for account opening compliance
Membership Requirement - Mandatory Membership Savings account establishment with $5 minimum balance
Beneficiary Management - Comprehensive primary beneficiary designation with detailed address collection
Courtesy Pay Services - Overdraft protection options for deposit accounts and debit card transactions
Project Details
Client
People First Credit Union
Timeline
12 months (2024-2025)
Role
Implementation Engineer / Product Designer
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